OBJECTIVE
To obtain a key or leadership position where I can continue to use and expand my skills in user-centered design, usability, information architecture, user interface design and development.
QUALIFICATIONS
- Over 20 years of graphic design including print, branding, advertising, packaging, web, multimedia and video.
- Team and project leader
- Award winning user interface design and usability expert
- Knowledge in project management principles, Agile Framework, object-oriented design processes and user-centered design techniques
- Experienced information architect, usability analyst, and user interface designer
- Experienced XAML, AJAX, HTML, DHTML, XHTML, JSTL, CSS and JavaScript developer
- Certified Project Management Professional (PMP®)
SOFTWARE KNOWLEDGE
- Dreamweaver
- Expression Blend
- Fireworks
- Flash
- Illustrator
- InDesign
- MS Office
- Photoshop
- Visio
ACHIEVEMENTS
- Trizetto "Pinnacle of the Pyramid Award" Outstanding Effort, Exemplary Service, Amazing Results for 4th Quarter 2006
- Trizetto "Pinnacle of the Pyramid Award" Outstanding Effort, Exemplary Service, Amazing Results for 2nd Quarter 2006
- Led Portaris to win the 2001 Austin Adfed Big Wig Award for "Best Web Consulting Firm"
- Led Web team to win a 2001 Texas Interactive Media Achievement Award in Information/Reference for the USHome.com Virtual Tour
- Led Web team to a 2nd place victory in the 2000 AIR Austin Accessibility Internet Rally
- Austin Ad Fed board member 06/00 - 08/01
- Awarded "2000 Gold Addy - Interactive Media" for StanandLou.com
- Awarded "Macromedia Success Story of the Week" for week of 12/15/1997
EXPERIENCE
Senior Software Analysis
St. Jude Medical, Neuromodulation Division - Plano, TX
12/08 - Present
I am responsible for the design and user experience of applications on mobile devices that control the deep brain stimulation devices implanted in patients. This includes the user interface design, paper prototype development, XAML coding, usability analysis and user testing.
- Meet with internal team and product mangers to determine user requirements Plan and perform usability evaluations of applications
- Document and analyze user feedback
- Design paper prototypes
- Design icons and other graphic UI elements
- Create aesthetically pleasing UI designs
- Convert prototype design into WPF application with XAML and Expression Blend
- Work with developers to ensure UI is implemented as designed
User Experience Designer
Terremark Worldwide, Inc - Irving, TX
10/07 - 12/08
I was responsible for the user experience of internal and customer facing web applications that manage virtual hosting resources. This includes user interface design, hi-fi prototype development, usability analysis and user testing within an Agile development framework.
- Meet with internal team and product owners to determine user stories
- Plan and perform usability evaluations of products
- Document and analyze user feedback
- Participate in daily Scrum meetings to report project progress
- Design paper prototypes
- Design icons and other graphic UI elements
- Create aesthetically pleasing UI designs
- Create working hi-fi prototypes of screens using advanced and standards compliant DHTML
- Deliver XHTML templates for ASP implementation by programmers
- Directly modify ASP code as needed
Usability/UI Designer
The TriZetto Group - Irving, TX
02/06 - 10/07
I was responsible for the UI design, style, information architecture and usability of all web site and web-based applications for the HealthWeb division of TriZetto. My roles and responsibilities include:
- Meet with internal team to determine UI and usability requirements
- Provide heuristic evaluations of existing products
- Plan and perform usability evaluations of products
- Document and analyze user feedback
- Design paper prototypes
- Design icons and other graphic UI elements
- Create aesthetically pleasing UI designs
- Ensure corporate compliance with global style guide
- Create working hi-fi prototypes of screens using advanced and standards compliant DHTML
- Deliver XHTML templates for JSP implementation by programmers
- Directly modify JSTL code within JSP pages as needed
- Ensure sites used by public users are Section 508 compliant
User Interface Design Specialist
Baylor Health Care Services - Dallas, TX
11/03 - 02/06
I was responsible for designing the UI and flow of all web-based applications used by internal employees, physicians and office staff. I was also able to meet directly with users and stakeholders to gather requirements and post-development feedback. My roles and responsibilities include:
- Meet with clients to determine business, user and application requirements
- Document use cases and requirements as needed
- Provide heuristic evaluations of existing products
- Design paper prototypes
- Design logos, icons, illustrations and other graphic elements as needed
- Create aesthetically pleasing UI designs
- Create working prototypes of screens using advanced and standards compliant DHTML
- Deliver XHTML templates for .Net implementation by programmers or 3rd-party vendors
- Develop scenarios and tasks
- Plan and perform usability evaluations of prototypes
- Document and analyze user feedback
User Interface Design Specialist, User-Centered Design Team
Northwestern Mutual Life Insurance - Milwaukee, WI
02/03 - 08/03
I was responsible for the design and development of basic to highly interactive communication-oriented software user interfaces and interactive software elements. My projects were completed through the use of sound project management and user-centered design methodologies. Some of my roles and responsibilities included:
- Work with clients to plan and execute the UCD process
- Work with clients to develop user profiles, scenarios and other project requirements
- Provide information architecture resources and documentation
- Provide creative graphic/UI design, information design and Web development resources
- Develop product concepts and paper prototypes
- Develop electronic wireframes and prototypes using DHTML or PowerPoint
- Consult with clients to improve and enhance the usability, functionality, viability and aesthetic appeal of new and existing software/Web user interfaces
- Participate in the usability evaluations of prototypes
Internet Creative Consultant, Internet Marketing Department
Northwestern Mutual Life Insurance - Milwaukee, WI
08/01 - 02/03
I was responsible for the user experience on all corporate external Web sites. I would ensure all sites were creative, properly branded, intuitive and able to be technically implemented. To accomplish this I developed the information architecture, site maps, wireframes, creative direction, graphic design and style guides. Throughout the process, I also provided site usability, accessibility and user interface analysis and feedback. Some of my roles and responsibilities included:
- Ensure projects follow company's established web development process for UI design
- Provide input and direction for process and standards
- Ensure sites follow established standards and guidelines for user interface development
- Group, organize and label content into site maps and/or flow diagrams
- Assist in planning and observe focus groups and usability testing
- Gather creative and user requirements from all stakeholders
- Develop creative briefs and style guides
- Lead designers in creation of page designs for all new or significantly enhanced external, customer-facing web sites or pages
- Develop paper and working html prototypes using DHTML or PowerPoint
- Provide graphic design as needed
Vice President of Design & Production
Portaris, Inc - Austin, TX
11/98 - 07/01
I was responsible for design and production departments' delivery of print, Web, UI design and interactive media for a wide variety of clients in medical, construction, real estate, financial, marketing and dot com markets. In addition to art and technical direction, I also provided graphic design, Flash and HTML development services. Some of my roles and responsibilities included:
- Provide designers and HTML producers with creative and technical direction and training
- Interview design and production candidates and perform employee evaluations
- Create departmental processes, standards and annual budgets
- Participate in new business development and strategy
- Plan and schedule company/department workload and growth
- Prepare proposals and estimates for clients
- Provide usability and user interface analysis
- Collaborate with clients, designers, producers, technical team and department lead
- Create information architecture, site maps and wireframes for Web sites
- Develop prototypes, Web sites and presentations using Flash
- Provide graphics, HTML/DHTML, JavaScript, IPIX, and Flash production
EDUCATION
- The Art Institute of Houston - Associates of Applied Arts in Visual Communications (12/90)
ADDITIONAL EDUCATION
- Advanced Project Management/PMP Prep course (07/05)
- LOMA 290 Life and Health Insurance Company Operations course (05/03)
- Growing Leaders in a Diverse Organization - 1 day seminar (04/03)
- Diversity: Interacting Effectively - 1 day seminar (12/02)
- Influence Without Authority - 3 day seminar (12/02)
- LOMA 280 Principles of Insurance: Life, Health, and Annuities course (05/02)
- Human Factors International "Science and Art of Web Design" - 3 day seminar (12/01)
- Facilitation Training - 2 day seminar (11/01)